What vendors changed

SSalesforceService Disruption: Core Service

SSalesforceService Disruption: Core Service

SSalesforceService Disruption: Core Service

CockroachDBStandard and Basic cluster creation on AWS delayed

CockroachDB reported a critical incident affecting Basic and Standard clusters on AWS: cluster creation, some edits, and Cloud Console functions were disrupted; GCP operated normally. It lasted 6 h 15 min, from 2025-10-31 15:54 UTC to 2025-10-31 22:09 UTC. The vendor resolved the underlying issue, re-enabled creation on all clouds, and confirmed all cluster operations were normal.

DDrataIntermittent Login Issues

Drata reported a major incident involving intermittent login issues starting at 2025-10-31 03:08 UTC, potentially disrupting customer access. A fix was deployed, and the incident was resolved at 2025-10-31 03:10 UTC after 2 min.

SSalesforceService Disruption: Core Service

SurveyMonkeyCharts are failing to load on the Analyze page of some SurveyMonkey accounts. Multi-survey Analysis not loading.

SurveyMonkey reported a major outage: charts failed to load on the Analyze page for some accounts, and Multi-survey Analysis was not loading. It started at 2025-10-31 00:50 UTC and was resolved at 2025-10-31 01:56 UTC, lasting 1 h 5 min; no cause or specific fix was stated.

DDrataPartial Outage for AI Answering

Drata reported a major partial outage affecting AIQA and Trust Library Answering, citing increased error rates from Google's AI infrastructure. The incident started at 2025-10-31 00:18 UTC and was resolved at 2025-10-31 01:05 UTC, lasting 46 min; Drata said it was working with Google, which was investigating.

Convexelevated latency/errors for a subset of customers

Convex reported major latency/errors for affected deployments starting 2025-10-30 23:43 UTC, resolved 2025-10-31 07:52 UTC after 8 h 8 min. A downstream-provider issue caused an inefficient database table format; Convex reported rewriting it and shedding load, with sporadic availability issues for a small subset of non-pro customers.

SStatsigDegraded SDK initialization global success rate

Statsig reported a major partial outage affecting SDK initialization APIs (/v1/initialize, /v1/download_config_specs, /v2/download_config_specs) in all clusters, reducing initialization success. It started at 2025-10-30 18:56 UTC and was resolved at 2025-10-30 19:20 UTC, lasting 24 min. The vendor attributed it to a networking configuration change and said it was reverting that change.

SSalesforceTableau Service Disruption: Analytics Cloud

BitriseQueues on M4 Pro

Bitrise reported a major (SEV-2) degradation affecting build queues on M4 Pro machines, with longer waits for builds to start; execution remained normal once a worker was allocated. It started at 2025-10-30 16:18 UTC and was resolved at 2025-10-30 17:55 UTC, lasting 1 h 37 min.

CockroachDBAdvanced Cluster Creation Delayed

CockroachDB reported a major degradation delaying Advanced cluster creation from 2025-10-30 14:50 UTC to 2025-10-30 16:05 UTC, lasting 1 h 15 min. Standard and Basic cluster creation remained normal. A mitigation restored creation, and all delayed clusters finished by resolution.

NeonNeon API and http requests connection issues

SSpeechmaticsOutage affecting Portal, Batch SaaS API and Management Platform APIEvent

SSalesforceMule Soft Service Disruption: Anypoint MQ-Admin-eu-central-1, Anypoint MQ-Broker-eu-central-1, Anypoint MQ-Broker-eu-west-1 +4 more

SquarespaceAcuity Scheduling / Slow loading or 500 errorsEvent

Acuity Scheduling experienced a major incident causing slow loading or 500 errors for some customers logging in or taking actions. It started at 2025-10-29 17:40 UTC and was resolved at 2025-10-29 21:31 UTC, lasting 3 h 50 min.

SSmartsheetInvestigating errors using Login with MicrosoftEvent

Smartsheet reported a major incident affecting Login with Microsoft and Single Sign On ( Company Credentials ), starting 2025-10-29 16:56 UTC and resolved 2025-10-30 01:24 UTC, lasting 8 h 28 min. Customers experienced authentication errors attributed to an Azure incident and a third-party authentication provider; a fix was implemented before resolution.

Jupyter (Anaconda)conda-forge CDN cloning delaysEvent

Major conda-forge CDN cloning delays affected conda.anaconda.org; the incident ran from 2025-10-29 16:37 UTC to 2025-10-29 18:03 UTC (1 h 25 min), with delays reported since 09:34 UTC. Longer channel cloning jobs were terminated prematurely; increasing the time limit resolved the issue.

UUnbouncePage Publishing Issues

Unbounce reported a major outage in Web Application (app.unbounce.com) that prevented page publishing, leaving users stuck at “We’re publishing your page.” It started at 2025-10-29 15:08 UTC and was resolved at 2025-10-29 15:40 UTC (computed duration: 31 min); all stuck pages were published, with no user action required.

OOrbEvent processing delays

AAblyWebhook delivery failures

Ably reported major Reactor Webhook delivery errors from 2025-10-29 08:57 UTC to 2025-10-29 09:42 UTC (computed duration: 44 min), resolved after a fix. The postmortem attributed the incident to a deployment and reported broader impact from 1134 on 28 October to 0936 on 29 October 2025 UTC.

DDrataSome device monitoring tests not progressing for some customers

Drata reported a major incident starting 2025-10-29 08:33 UTC: some customers’ Device category tests remained in “testing” after completion. It lasted 3 h 13 min and was resolved at 2025-10-29 11:47 UTC. A fix re-enabled the tests for the next automated compliance cycle; customers could also run them immediately using “Test now”.

PlivoOutbound call failures in India Bangalore Region

1PasswordSome MSP users are unable to access Managed Companies

Some 1Password MSP users encountered a continuous loading screen accessing Managed Companies in the Admin console (USA/Global). The vendor classified the impact as major; the incident began at 2025-10-28 20:41 UTC and lasted 4 h 55 min, resolving at 2025-10-29 01:37 UTC after a mitigation was released to production.

CCanvaSome users are unable to add credit cards as a payment method

Some Canva users could not add credit cards as a payment method, affecting Billing and subscriptions. Canva rated the incident major; it started at 2025-10-28 19:03 UTC and was resolved at 2025-10-28 19:59 UTC, lasting 56 min. No cause or specific fix was stated.

PrismaAccelerate degraded performance

BitriseQueues on m4 Pro

Bitrise reported a major Builds (CI) degradation: capacity issues on M4 Pro machines could delay build launches. It started at 2025-10-28 16:21 UTC and was resolved at 2025-10-28 19:04 UTC, lasting 2 h 42 min; no specific fix was stated.

FusionAuthTraffic routing issues in eu-central-1 (Frankfurt)

WarpAgent mode requests failing with 401: "is_eligible_for_reverse_team_trial" does not exist

SSalesforceService Disruption: MANAGEDRUNTIMENVIRGINIA

IInfluxData (InfluxDB Cloud)504 gateway errors in us-east-1

IInfluxData (InfluxDB Cloud)Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

AActiveCampaignEngineers have identified an issue with login verification emails

ActiveCampaign reported a major issue delivering login verification emails, preventing some customers requiring email verification from logging in; SMS verification remained functional. The incident began at 2025-10-28 02:56 UTC and was resolved at 2025-10-28 03:39 UTC, lasting 43 min. Engineers identified the cause and implemented a solution, without providing specifics.

IInfluxData (InfluxDB Cloud)Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

RRipplingNotification delay

Rippling reported a major notification degradation causing 2–15 minute authentication delays, starting 2025-10-27 15:23 UTC and resolved at 2025-10-27 18:38 UTC (3 h 14 min). Scheduled notifications were temporarily suspended to reduce database load; delivery recovered within the 10-second SLA, scheduled jobs resumed, and delayed scheduled notifications were being sent.

UUnbounceUbpages.com domain issues

Unbounce reported a major Page Servers incident: visitors to live pages on ubpages.com intermittently encountered errors; other domains were unaffected. It lasted 2 h 34 min, from 2025-10-27 13:51 UTC to 2025-10-27 16:25 UTC, and was resolved after a fix was implemented. Unbounce recommended pausing campaigns using ubpages.com until resolution.

SSpeechmaticsPartial portal outage

NNordLayerElevated login and private gateway(s) visibility issues

NordLayer reported a major outage affecting logins and private gateway visibility in NordLayer Applications and NordLayer Control Panel. It started at 2025-10-27 12:54 UTC and was resolved at 2025-10-27 15:31 UTC, lasting 2 h 36 min; a fix was implemented at 15:16 UTC.

SSmartsheetBrandfolder: SendGrid notifications not processing "Your account was frozen due to unpaid invoices"

Brandfolder reported a major incident affecting SendGrid invitations and notifications; customers could also see “Your account was frozen due to unpaid invoices.” The incident ran from 2025-10-27 12:51 UTC to 2025-10-27 14:56 UTC (2 h 5 min). Smartsheet attributed email delays to a third-party email processing disruption and reported implementing a fix.

MMonday.comMonitoring connectivity issues across accounts and devices

Monday.com reported a major connectivity outage affecting Platform and US - Platform, starting at 2025-10-26 07:03 UTC and resolved at 2025-10-26 07:09 UTC (6 min). A fix was implemented, and regular service returned; customers were advised to refresh their browsers to access the platform.

ConvexErrors affecting some instances

Convex reported a major incident causing errors on some instances, affecting Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It ran from 2025-10-25 13:15 UTC to 2025-10-25 17:34 UTC, lasting 4 h 19 min. Convex reported Pro customers fully remediated at 14:10 UTC; no specific cause was stated.

GustoInvestigating issues with Payroll Processing for some users

Gusto reported a major Payroll, Benefits, HR incident starting 2025-10-24 19:39 UTC, resolved at 2025-10-24 19:54 UTC, with a computed duration of 14 min. Some users could not log in or run payroll; Gusto said it identified the root cause, implemented mitigation, and restored normal service, but did not specify the cause.

ConfluenceInterruption to Confluence in APSE region

Confluence reported a major outage in the APSE region affecting application access, Create and Edit, and View Content from 2025-10-24 06:31 UTC to 2025-10-24 09:18 UTC, lasting 2 h 47 min. The vendor addressed an issue causing increased database load and confirmed full recovery in the affected AP SouthEast region.

DDNSimpleDNSimple is unreachable

GrammarlyAI Grader and Citation Finder agents are not working as expected.

Grammarly reported a major disruption affecting AI Grader and Citation Finder agents, listing Generative AI assistance and Grammarly Editor as affected components. It started at 2025-10-23 19:17 UTC and was resolved at 2025-10-23 22:37 UTC, lasting 3 h 19 min. Grammarly said it identified the root cause but did not disclose it or the fix.

PPinecone[Serverless][GCP][us-central1] 5xx errors on some read and write operations

Pinecone reported a major incident causing 5xx errors on some read and write operations for Serverless Indexes in GCP us-central1, starting 2025-10-23 17:32 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-10-23 18:23 UTC after 51 min.

SSalesforceService Disruption: Core Service

SSpeechmaticsAuthorization errors in Batch SaaS US2 Region

MMonday.comInvestigating connectivity issues across accounts and devices in AU server

Monday.com reported a major connectivity incident across accounts and devices in the AU server, listing AUS, EU, US and Platform components as affected. It started at 2025-10-23 11:08 UTC and was resolved at 2025-10-23 11:28 UTC (19 min). A fix was implemented by 2025-10-23 11:15 UTC; no cause was stated.