Changes / InfluxData (InfluxDB Cloud) / 504 gateway errors in us-east-1
InfluxData (InfluxDB Cloud): Critical incident: 504 gateway errors in us-east-1 Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed Struck in red is what InfluxData (InfluxDB Cloud) removed; blue is what they added. Muted text is unchanged context.
Before After
Added Title #1
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After: 504 gateway errors in us-east-1
Added Impact #2
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After: critical
Added Status #3
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After: resolved
Added Start time #4
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After: 2025-10-28 09:49 UTC
Added Resolved time #5
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After: 2025-10-28 16:06 UTC
Added Affected components #6
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After: API Queries, Cloud Serverless: AWS, US-East-1 - API Queries
Added Update investigating 2025-10-28 09:49 UTC #7
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After: We are seeing degraded performance in the us-east-1 region for queries. The team in continuing to investigate and will keep you updated
Added Update investigating 2025-10-28 10:05 UTC #8
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After: We are continuing to investigate this issue.
Added Update investigating 2025-10-28 10:46 UTC #9
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After: We are continuing to investigate this issue.
Added Update monitoring 2025-10-28 13:04 UTC #10
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After: A fix has been applied and error rates are on decline. We will continue to monitor the issue.
Added Update monitoring 2025-10-28 14:37 UTC #11
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After: Services continue to be healthy. We are continuing to monitor for any further issues.
Added Update resolved 2025-10-28 16:06 UTC #12
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After: This incident has been resolved.
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Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
History of this incident Tuesday, October 28, 2025 1 incident change
Critical
09:49 Critical incident 504 gateway errors in us-east-1 this change