Companies/InfluxData (InfluxDB Cloud)/Incidents

InfluxData (InfluxDB Cloud): 504 gateway errors in us-east-1

Affected components: API QueriesCloud Serverless: AWS, US-East-1 - API Queries

Timeline of updates

1. investigating2025-10-28 09:49 UTC

   We are seeing degraded performance in the us-east-1 region for queries. The team in continuing to investigate and will keep you updated

2. investigating2025-10-28 10:05 UTC

   We are continuing to investigate this issue.

3. investigating2025-10-28 10:46 UTC

   We are continuing to investigate this issue.

4. monitoring2025-10-28 13:04 UTC

   A fix has been applied and error rates are on decline. We will continue to monitor the issue.

5. monitoring2025-10-28 14:37 UTC

   Services continue to be healthy. We are continuing to monitor for any further issues.

6. resolved2025-10-28 16:06 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Oct 28, 2025Critical incident: 504 gateway errors in us-east-1

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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