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ChangesOrbEvent processing delays

Orb: Major incident: Event processing delays

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Orb removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Event processing delays
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-29 12:21 UTC
AddedResolved time#5
Before: not present
After: 2025-10-29 14:03 UTC
AddedAffected components#6
Before: not present
After: Invoicing, Real-time alerting
AddedUpdateidentified#7
Before: not present
After: We have identified and are actively fixing an issue with usage processing for a subset of data, affecting alerting and usage-based invoice issuance. APIs and data ingestion remains operational.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented, and most processing has recovered. We're working to restore usage-based invoicing for affected customers.
AddedUpdatemonitoring#9
Before: not present
After: We are continuing to monitor for any further issues. Invoicing has been re-enabled.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, October 29, 2025

1 incident change

All Orb changesOrb profileMarkdownJSON