Orb: Event processing delays
Affected components: InvoicingReal-time alerting
Timeline of updates
- identified
We have identified and are actively fixing an issue with usage processing for a subset of data, affecting alerting and usage-based invoice issuance. APIs and data ingestion remains operational.
- monitoring
A fix has been implemented, and most processing has recovered. We're working to restore usage-based invoicing for affected customers.
- monitoring
We are continuing to monitor for any further issues. Invoicing has been re-enabled.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Oct 29, 2025Major incident: Event processing delays
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).