ChangesPrismaAccelerate degraded performance
Prisma: Major incident: Accelerate degraded performance
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Accelerate degraded performance
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-28 16:55 UTC
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After: 2025-10-28 19:24 UTC
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After: Prisma Accelerate
Before: not present
After: Accelerate is experiencing issues while provisioning resources for new query engine instances. We are investigating the source of the issue.
Before: not present
After: We have identified an incident with an upstream provider. We will continue to monitor the situation and will provide feedback as soon as it becomes available.
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After: We're continuing to monitor the situation.
Before: not present
After: Upstream provider have identified the issue and implemented mitigations. Services are currently operational as a result.
We're continuing to monitor the situation.
Before: not present
After: We're continuing to observe nominal traffic through Prisma Accelerate. This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Tuesday, October 28, 2025
1 incident change
- MajorMajor incident
Accelerate degraded performancethis change