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ChangesSpeechmaticsPartial portal outage

Speechmatics: Major incident: Partial portal outage

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Speechmatics removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Partial portal outage
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-27 13:36 UTC
AddedResolved time#5
Before: not present
After: 2025-10-27 13:45 UTC
AddedAffected components#6
Before: not present
After: Portal (portal.speechmatics.com), portal.speechmatics.com
AddedUpdateidentified#7
Before: not present
After: We have identified an issue affecting portal sign-ups and access of billing details in the portal.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved. Sign-ups and access of billing details in the portal should now be fully operational.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Monday, October 27, 2025

1 incident change

All Speechmatics changesSpeechmatics profileMarkdownJSON