Changes / Grammarly / AI Grader and Citation Finder agents are not working as expected.
Grammarly: Major incident: AI Grader and Citation Finder agents are not working as expected.
Summary
Grammarly reported a major disruption affecting AI Grader and Citation Finder agents, listing Generative AI assistance and Grammarly Editor as affected components. It started at 2025-10-23 19:17 UTC and was resolved at 2025-10-23 22:37 UTC, lasting 3 h 19 min. Grammarly said it identified the root cause but did not disclose it or the fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: AI Grader and Citation Finder agents are not working as expected.
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After: major
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After: resolved
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After: 2025-10-23 19:17 UTC
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After: 2025-10-23 22:37 UTC
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After: Generative AI assistance, Grammarly Editor
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After: We are currently experiencing a service disruption that might affect the AI Grader and Citation Finder agents. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: AI Grader and Citation Finder agents are not working as expected. (this change) Grammarly reported a major disruption affecting AI Grader and Citation Finder agents, listing Generative AI assistance and Grammarly Editor as affected components. It started at 2025-10-23 19:17 UTC and was resolved at 2025-10-23 22:37 UTC, lasting 3 h 19 min. Grammarly said it identified the root cause but did not disclose it or the fix. | Major incident |
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