Changes / Drata / Partial Outage for AI Answering
Drata: Major incident: Partial Outage for AI Answering
Summary
Drata reported a major partial outage affecting AIQA and Trust Library Answering, citing increased error rates from Google's AI infrastructure. The incident started at 2025-10-31 00:18 UTC and was resolved at 2025-10-31 01:05 UTC, lasting 46 min; Drata said it was working with Google, which was investigating.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Partial Outage for AI Answering
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After: major
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After: resolved
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After: 2025-10-31 00:18 UTC
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After: 2025-10-31 01:05 UTC
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After: AIQA
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After: In the last few hours we've noticed increased errors rates from Google's AI infrastructure, which powers AIQA and the Trust Library Answering feature. We are working with Google and they are investigating the issue.
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After: The incident has been resolved
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Partial Outage for AI Answering (this change) Drata reported a major partial outage affecting AIQA and Trust Library Answering, citing increased error rates from Google's AI infrastructure. The incident started at 2025-10-31 00:18 UTC and was resolved at 2025-10-31 01:05 UTC, lasting 46 min; Drata said it was working with Google, which was investigating. | Major incident |