Changes / NordLayer / Elevated login and private gateway(s) visibility issues
NordLayer: Major incident: Elevated login and private gateway(s) visibility issues
Summary
NordLayer reported a major outage affecting logins and private gateway visibility in NordLayer Applications and NordLayer Control Panel. It started at 2025-10-27 12:54 UTC and was resolved at 2025-10-27 15:31 UTC, lasting 2 h 36 min; a fix was implemented at 15:16 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated login and private gateway(s) visibility issues
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-27 12:54 UTC
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After: 2025-10-27 15:31 UTC
Before: not present
After: NordLayer Applications, NordLayer Control Panel
Before: not present
After: We have noticed an increase in failed login attempts for NordLayer service and reports in not being able to see private gateways once logged in.
Before: not present
After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated login and private gateway(s) visibility issues (this change) NordLayer reported a major outage affecting logins and private gateway visibility in NordLayer Applications and NordLayer Control Panel. It started at 2025-10-27 12:54 UTC and was resolved at 2025-10-27 15:31 UTC, lasting 2 h 36 min; a fix was implemented at 15:16 UTC. | Major incident |
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