2026-06-08 15:57 UTC Major incident: Elevated levels of sign-in errors (MFA) NordLayer reported a major incident involving elevated MFA sign-in errors affecting NordLayer Applications, NordLayer Control Panel, and NordLayer Service Management Platform (SMP). It ran from 2026-06-08 15:57 UTC to 2026-06-08 19:56 UTC, lasting 3 h 58 min; a fix was implemented and the incident was resolved.
Major incident 2026-05-08 01:19 UTC Major incident: NordLayer CP and SMP, authentication flow outage NordLayer reported a major outage affecting authentication, Control Panel and Service Management Portal functionality, starting 2026-05-08 01:19 UTC and resolved at 2026-05-08 04:30 UTC, lasting 3 h 10 min. NordLayer linked the incident to an AWS outage; all affected resources were online by 04:18 UTC, with no further functionality errors observed at resolution.
Major incident 2025-11-18 11:39 UTC Major incident: Website, Control Panel, SMP and authentication flow being inaccessible Major incident 2025-10-27 12:54 UTC Major incident: Elevated login and private gateway(s) visibility issues Major incident 2025-08-07 13:33 UTC Major incident: Connectivity issues with VPN servers Major incident 2024-11-20 15:49 UTC Major incident: Possible login issues with applications and Browser Extension Major incident 2024-09-10 17:44 UTC Major incident: Connectivity issues with VPN servers in New York, USA Major incident 2024-08-01 15:00 UTC Major incident: Connectivity issues with VPN servers in Montréal, Canada Major incident 2024-06-05 14:30 UTC Major incident: Elevated levels of connection issues Major incident 2024-03-18 09:45 UTC Major incident: Connectivity issues with VPN servers in South Africa Major incident 2024-03-15 08:30 UTC Major incident: Connectivity issues with VPN servers in South Africa Major incident 2024-03-14 10:45 UTC Major incident: Connectivity issues with VPN servers in South Africa Major incident 2023-04-18 06:43 UTC Major incident: Connectivity issues with VPN servers in Sydney, Australia Major incident 2022-12-28 11:06 UTC Major incident: Connectivity issues with VPN servers in South Korea Major incident 2022-12-27 18:00 UTC Major incident: Connectivity issues with VPN servers in Lithuania Major incident 2022-12-15 10:40 UTC Major incident: Connectivity issues with VPN servers in Ireland Major incident 2022-11-22 12:58 UTC Major incident: Connectivity issues with VPN servers in Brazil Major incident 2022-11-04 13:00 UTC Major incident: Connectivity issues with VPN servers in India Major incident 2022-10-10 10:20 UTC Major incident: Connectivity issues with London VPN servers Major incident 2022-07-27 10:40 UTC Major incident: Elevated levels of sign-in errors Major incident 2022-06-10 20:13 UTC Critical incident: Los Angeles connectivity issues (shared and dedicated servers) Major incident 2022-05-04 14:13 UTC Critical incident: Los Angeles connectivity issues (shared and dedicated servers) Major incident 2022-04-27 08:30 UTC Major incident: Elevated levels of sign-in errors Major incident