Changes / NordLayer / Elevated levels of sign-in errors (MFA)

NordLayer: Major incident: Elevated levels of sign-in errors (MFA)

Summary

NordLayer reported a major incident involving elevated MFA sign-in errors affecting NordLayer Applications, NordLayer Control Panel, and NordLayer Service Management Platform (SMP). It ran from 2026-06-08 15:57 UTC to 2026-06-08 19:56 UTC, lasting 3 h 58 min; a fix was implemented and the incident was resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Elevated levels of sign-in errors (MFA)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-08 15:57 UTC
AddedResolved time#5
Before: not present
After: 2026-06-08 19:56 UTC
AddedAffected components#6
Before: not present
After: NordLayer Applications, NordLayer Control Panel, NordLayer Service Management Platform (SMP)
AddedUpdateinvestigating#7
Before: not present
After: We have noticed an elevated number of sign-in errors, specifically related to the MFA flow.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Elevated levels of sign-in errors (MFA) (this change)
NordLayer reported a major incident involving elevated MFA sign-in errors affecting NordLayer Applications, NordLayer Control Panel, and NordLayer Service Management Platform (SMP). It ran from 2026-06-08 15:57 UTC to 2026-06-08 19:56 UTC, lasting 3 h 58 min; a fix was implemented and the incident was resolved.
Major incident

All NordLayer changes → · NordLayer profile · Markdown · JSON