Changes / NordLayer / Connectivity issues with VPN servers in Lithuania

NordLayer: Major incident: Connectivity issues with VPN servers in Lithuania

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 59%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Connectivity issues with VPN servers in Lithuania
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-12-27 18:00 UTC
AddedResolved time#5
Before: not present
After: 2022-12-29 07:52 UTC
AddedAffected components#6
Before: not present
After: Dedicated Servers, Private Gateways (Servers with dedicated IPs)
AddedUpdateinvestigating#7
Before: not present
After: We are seeing elevated levels of connectivity issues with dedicated VPN servers in Lithuania. Our sys-admins are already investigating the issue.
AddedUpdateidentified#8
Before: not present
After: Our service provider is aware of the issue and is currently working on a fix.
AddedUpdateidentified#9
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented by the service provider and we are monitoring the results.
AddedUpdateresolved#11
Before: not present
After: No further connectivity issues have been detected - the problem is now resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Connectivity issues with VPN servers in Lithuania (this change)Major incident

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