Changes / NordLayer / Los Angeles connectivity issues (shared and dedicated servers)

NordLayer: Critical incident: Los Angeles connectivity issues (shared and dedicated servers)

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 95%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Los Angeles connectivity issues (shared and dedicated servers)
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-05-04 14:13 UTC
AddedResolved time#5
Before: not present
After: 2022-05-04 14:51 UTC
AddedAffected components#6
Before: not present
After: Dedicated Servers, Private Gateways (Servers with dedicated IPs), Shared Gateways, Shared Servers
AddedUpdateidentified#7
Before: not present
After: We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. The problem is localised at our service provider site. Our service provider is aware of the issue and is working on a fix.
AddedUpdateresolved#8
Before: not present
After: All Los Angeles servers are back online. There was a power supply issue at our service provider LA site. The problem is now resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Los Angeles connectivity issues (shared and dedicated servers) (this change)Major incident

All NordLayer changes → · NordLayer profile · Markdown · JSON