# NordLayer change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [NordLayer](https://rewindex.com/company/nordlayer.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 23 | 23 | 2026-06-08 15:57 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-06-08 15:57 UTC | Major incident | [Major incident: Elevated levels of sign-in errors (MFA)](https://rewindex.com/change/i5b66b5218265b2.md) | outage | NordLayer reported a major incident involving elevated MFA sign-in errors affecting NordLayer Applications, NordLayer Control Panel, and NordLayer Service Management Platform (SMP). It ran from 2026-06-08 15:57 UTC to 2026-06-08 19:56 UTC, lasting 3 h 58 min; a fix was implemented and the incident was resolved. |
| 2026-05-08 01:19 UTC | Major incident | [Major incident: NordLayer CP and SMP, authentication flow outage](https://rewindex.com/change/i76b5bcc8b3e398.md) | outage | NordLayer reported a major outage affecting authentication, Control Panel and Service Management Portal functionality, starting 2026-05-08 01:19 UTC and resolved at 2026-05-08 04:30 UTC, lasting 3 h 10 min. NordLayer linked the incident to an AWS outage; all affected resources were online by 04:18 UTC, with no further functionality errors observed at resolution. |
| 2025-11-18 11:39 UTC | Major incident | [Major incident: Website, Control Panel, SMP and authentication flow being inaccessible](https://rewindex.com/change/i285955962b25a0.md) | outage | NordLayer reported a major outage affecting its website, Control Panel, Partner Portal (SMP), and authentication for those portals and the NordLayer Application/Browser Extension. It lasted 3 h 21 min, from 2025-11-18 11:39 UTC to 2025-11-18 15:00 UTC, when it was resolved. NordLayer attributed the failures to the global Cloudflare outage. |
| 2025-10-27 12:54 UTC | Major incident | [Major incident: Elevated login and private gateway(s) visibility issues](https://rewindex.com/change/ie9186cfc9ad898.md) | outage | NordLayer reported a major outage affecting logins and private gateway visibility in NordLayer Applications and NordLayer Control Panel. It started at 2025-10-27 12:54 UTC and was resolved at 2025-10-27 15:31 UTC, lasting 2 h 36 min; a fix was implemented at 15:16 UTC. |
| 2025-08-07 13:33 UTC | Major incident | [Major incident: Connectivity issues with VPN servers](https://rewindex.com/change/i6c9411165d0eb8.md) | outage | NordLayer reported a major incident involving elevated VPN connectivity issues affecting Private Gateways (Servers with dedicated IPs) and Shared Gateways. It started at 2025-08-07 13:33 UTC and was resolved at 2025-08-07 14:30 UTC, lasting 57 min; the vendor confirmed service was restored and no further connectivity issues were detected. |
| 2024-11-20 15:49 UTC | Major incident | [Major incident: Possible login issues with applications and Browser Extension](https://rewindex.com/change/i12235215b5ca6a.md) | outage | NordLayer reported a major login incident affecting its applications and Browser Extension, with increased failed login attempts. It started at 2024-11-20 15:49 UTC and was resolved at 2024-11-20 17:23 UTC, lasting 1 h 33 min. A fix was implemented at 16:48 UTC; no cause was stated. |
| 2024-09-10 17:44 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in New York, USA](https://rewindex.com/change/iae26eb56f53197.md) | outage | NordLayer reported a major incident affecting connectivity to dedicated VPN servers in New York, USA, impacting Dedicated Servers and Private Gateways (Servers with dedicated IPs). It lasted 3 h 21 min, from 2024-09-10 17:44 UTC to 2024-09-10 21:05 UTC; the service provider implemented a fix, and NordLayer reported no further connectivity issues. |
| 2024-08-01 15:00 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in Montréal, Canada](https://rewindex.com/change/iee04b19370ed74.md) | outage | pending |
| 2024-06-05 14:30 UTC | Major incident | [Major incident: Elevated levels of connection issues](https://rewindex.com/change/ie52c90fef81beb.md) | degradation | pending |
| 2024-03-18 09:45 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in South Africa](https://rewindex.com/change/i078defcdf77190.md) | outage | pending |
| 2024-03-15 08:30 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in South Africa](https://rewindex.com/change/i7658722b19250e.md) | outage | pending |
| 2024-03-14 10:45 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in South Africa](https://rewindex.com/change/iae64f1ee21f186.md) | outage | pending |
| 2023-04-18 06:43 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in Sydney, Australia](https://rewindex.com/change/if8f9b22626f8eb.md) | outage | pending |
| 2022-12-28 11:06 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in South Korea](https://rewindex.com/change/ie3423209cbb718.md) | outage | pending |
| 2022-12-27 18:00 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in Lithuania](https://rewindex.com/change/i195a35bedd8c49.md) | outage | pending |
| 2022-12-15 10:40 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in Ireland](https://rewindex.com/change/i1ea677a1304738.md) | outage | pending |
| 2022-11-22 12:58 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in Brazil](https://rewindex.com/change/ibccf633b8acaee.md) | outage | pending |
| 2022-11-04 13:00 UTC | Major incident | [Major incident: Connectivity issues with VPN servers in India](https://rewindex.com/change/id773747089f8dd.md) | outage | pending |
| 2022-10-10 10:20 UTC | Major incident | [Major incident: Connectivity issues with London VPN servers](https://rewindex.com/change/i529a44855c9a7c.md) | outage | pending |
| 2022-07-27 10:40 UTC | Major incident | [Major incident: Elevated levels of sign-in errors](https://rewindex.com/change/i6019728e714736.md) | outage | pending |
| 2022-06-10 20:13 UTC | Major incident | [Critical incident: Los Angeles connectivity issues (shared and dedicated servers)](https://rewindex.com/change/ic0a6e589231625.md) | outage | pending |
| 2022-05-04 14:13 UTC | Major incident | [Critical incident: Los Angeles connectivity issues (shared and dedicated servers)](https://rewindex.com/change/i6f204a7f721575.md) | outage | pending |
| 2022-04-27 08:30 UTC | Major incident | [Major incident: Elevated levels of sign-in errors](https://rewindex.com/change/ifb0647f78f4f2f.md) | outage | pending |


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Canonical: https://rewindex.com/company/nordlayer/changes · Markdown: https://rewindex.com/company/nordlayer/changes.md · JSON: https://rewindex.com/api/v1/companies/nordlayer/changes · Generated 2026-10-18T00:55:37.496Z
