Changes / NordLayer / Possible login issues with applications and Browser Extension

NordLayer: Major incident: Possible login issues with applications and Browser Extension

Summary

NordLayer reported a major login incident affecting its applications and Browser Extension, with increased failed login attempts. It started at 2024-11-20 15:49 UTC and was resolved at 2024-11-20 17:23 UTC, lasting 1 h 33 min. A fix was implemented at 16:48 UTC; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Possible login issues with applications and Browser Extension
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-11-20 15:49 UTC
AddedResolved time#5
Before: not present
After: 2024-11-20 17:23 UTC
AddedAffected components#6
Before: not present
After: NordLayer applications, NordLayer Applications
AddedUpdateinvestigating#7
Before: not present
After: We have noticed an increase in failed login attempts both for NordLayer applications and our Browser Extension.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Possible login issues with applications and Browser Extension (this change)
NordLayer reported a major login incident affecting its applications and Browser Extension, with increased failed login attempts. It started at 2024-11-20 15:49 UTC and was resolved at 2024-11-20 17:23 UTC, lasting 1 h 33 min. A fix was implemented at 16:48 UTC; no cause was stated.
Major incident

All NordLayer changes → · NordLayer profile · Markdown · JSON