Changes / NordLayer / Los Angeles connectivity issues (shared and dedicated servers)

NordLayer: Critical incident: Los Angeles connectivity issues (shared and dedicated servers)

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 64%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Los Angeles connectivity issues (shared and dedicated servers)
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-06-10 20:13 UTC
AddedResolved time#5
Before: not present
After: 2022-06-10 20:52 UTC
AddedAffected components#6
Before: not present
After: Dedicated Servers, Private Gateways (Servers with dedicated IPs), Shared Gateways, Shared Servers
AddedUpdateinvestigating#7
Before: not present
After: We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. Our sys-admins are already investigating the issue.
AddedUpdateidentified#8
Before: not present
After: Our service provider is aware of the issue and is working on a fix.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented by the service provider and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: All Los Angeles servers are back online - the problem is now resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Los Angeles connectivity issues (shared and dedicated servers) (this change)Major incident

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