NordLayer: Los Angeles connectivity issues (shared and dedicated servers)

Impact: criticalStatus: resolvedStarted 2022-06-10 20:13 UTCResolved 2022-06-10 20:52 UTC (39 min)4 updatesSource: stspg.io

Summary

NordLayer reported a critical outage affecting Los Angeles shared and dedicated servers, including Shared Gateways and Private Gateways (Servers with dedicated IPs). It started at 2022-06-10 20:13 UTC and lasted 38 min, with resolution reported at 2022-06-10 20:52 UTC after the service provider implemented a fix; all Los Angeles servers were back online.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Shared GatewaysShared ServersDedicated ServersPrivate Gateways (Servers with dedicated IPs)

Timeline of updates

investigating2022-06-10 20:13 UTC
We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. Our sys-admins are already investigating the issue.
identified2022-06-10 20:31 UTC
Our service provider is aware of the issue and is working on a fix.
monitoring2022-06-10 20:36 UTC
A fix has been implemented by the service provider and we are monitoring the results.
resolved2022-06-10 20:52 UTC
All Los Angeles servers are back online - the problem is now resolved.

Rewindex changes for this incident

Critical incident: Los Angeles connectivity issues (shared and dedicated servers) 2022-06-10 20:13 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). NordLayer profile · Recent NordLayer incidents · Markdown · JSON