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NordLayer: Elevated login and private gateway(s) visibility issues

Impact: majorStatus: resolvedStarted Resolved (2.6 h)4 updatesSource: stspg.io (opens in new tab)
Summary

NordLayer reported a major outage affecting logins and private gateway visibility in NordLayer Applications and NordLayer Control Panel. It started at 2025-10-27 12:54 UTC and was resolved at 2025-10-27 15:31 UTC, lasting 2 h 36 min; a fix was implemented at 15:16 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: NordLayer Control PanelNordLayer Applications

Timeline of updates

  1. investigating

    We have noticed an increase in failed login attempts for NordLayer service and reports in not being able to see private gateways once logged in.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). NordLayer profile · Recent NordLayer incidents · Markdown · JSON