What vendors changed

CCanvaUsers in some countries may experience issues trying to access Canva

Canva reported a major outage affecting users in some countries, with issues viewing media in the Canva Editor and accessing Canva. It started at 2026-05-07 00:03 UTC and was resolved at 2026-05-07 00:59 UTC, lasting 55 min. A fix was implemented, followed by monitoring.

PPinecone[AWS][us-east-1] 5xx errors for some requests on some indexes

Pinecone reported a major incident affecting AWS us-east-1 Serverless Indexes, with 5xx errors for some requests on some indexes. It started at 2026-05-06 20:02 UTC and was resolved at 2026-05-06 20:30 UTC, lasting 27 min. A fix was implemented by 05-06 20:14 UTC; no cause was stated.

LiveKitOutbound SRTP calls are failing

PPandaDocGlobal application issues: document access, sending, upload and download

PandaDoc reported a major outage affecting document access, sending, upload and download, with API, integrations and other US & Global services also listed as affected. It started at 2026-05-06 19:27 UTC and was resolved at 2026-05-06 20:03 UTC, lasting 36 min; PandaDoc confirmed normal operation but stated no cause or fix.

GitLabIntermittent errors observed on GitLab Next

GitLab Next (Canary) experienced intermittent errors with major impact from 2026-05-06 19:01 UTC to 2026-05-06 20:46 UTC, lasting 1 h 45 min. GitLab said a configuration update may cause the errors and recommended GitLab - Current as a workaround; it applied a fix and confirmed resolution.

NNebiusManaged Kubernetes operations can take longer than expected

XeroGlobal: Xero- some customers may be experiencing issues in Xero

Xero reported a major global outage affecting Xero Platform and Settings: some customers encountered errors accessing or navigating Xero. The incident started at 2026-05-06 03:54 UTC and was resolved at 2026-05-06 04:25 UTC, lasting 31 min; Xero did not specify the cause or fix.

JiraJira users unable to log time while on business board

Jira users were unable to log time on business boards in a major incident affecting Create and edit. It started at 2026-05-06 03:18 UTC and lasted 3 h 21 min, ending at 2026-05-06 06:39 UTC. Jira deployed a fix and confirmed normal service for all affected customers.

RetoolFront-end assets from retool-edge.com failing to load for some customers

Retool reported a major outage preventing some customers’ Apps from loading because Comcast Business and Optimum (Altice USA / Cabelvision) blocked retool-edge.com. It began at 2026-05-05 23:59 UTC and lasted 2 days 15 h, resolving at 2026-05-08 15:38 UTC after all affected ISPs confirmed the domain was no longer blocked.

KKlaviyoKlaviyo Service Disruption

A critical Klaviyo disruption affected klaviyo.com, APIs, message sending and event processing, potentially preventing logins and campaigns or flows. It started 2026-05-05 21:24 UTC and was resolved 2026-05-07 23:02 UTC (2 days 1 h). Services were restored by 2026-05-06 15:59 UTC; subsequent background recovery did not affect platform use.

NetlifyAgent Runner failures on new projects

Netlify reported a critical Agent Runners outage affecting builds for some newly created projects, starting 2026-05-05 20:53 UTC and lasting 2 h 19 min. A fix was implemented by 2026-05-05 21:58 UTC, and the incident was resolved at 2026-05-05 23:12 UTC.

WWorkOSWebhook delivery delayed

WorkOS reported a major incident delaying Authkit webhook delivery from 2026-05-05 16:45 UTC to 2026-05-05 19:48 UTC, lasting 3 h 3 min. Delivery was recovering by 05-05 18:51 UTC, and WorkOS confirmed recovery from all delivery delays at resolution.

Red Hat (incl. Quay.io)cert-api.access.redhat.com outage

SSalesforceTableau Service Disruption: Analytics Cloud, Sign In

Salesforce reported a major Tableau Cloud disruption affecting MFA sign-ins across 21 instances, impacting Analytics Cloud and Sign In, from 2026-05-05 03:10 UTC to 2026-05-05 05:57 UTC (2 h 47 min). Backend verification requests failed with authorization errors; rolling restarts restored service. Customers using direct links or without MFA did not appear affected.

SSalesforceHeroku Feature Disruption: Apps

Salesforce reported a major Heroku Apps disruption starting 2026-05-04 23:44 UTC, resolved at 2026-05-05 15:48 UTC after 16 h 4 min. Some customers’ Heroku Pipelines review apps stalled in "Creating review app" without build logs; running apps were unaffected. Salesforce increased worker capacity and restarted affected backend workers, restoring review app creation.

1PasswordSaaS Manager workflows and integrations are failing

1Password reported a critical SaaS Manager outage starting 2026-05-04 17:59 UTC, resolved at 2026-05-04 18:34 UTC (35 min). Workflows and integrations failed, stopping automatic onboarding and off-boarding; their pages also failed to load. A fix was implemented; failed workflows required manual re-runs, while failed integrations would re-run automatically within 24 hours, likely sooner.

SSalesforceService Disruption: Core Service

Salesforce reported a critical Core Service disruption affecting 1 instance, starting at 2026-05-04 14:41 UTC and resolved at 2026-05-04 15:56 UTC. The disruption lasted 1 h 15 min; no cause or fix was stated.

ContentfulSome customers are experiencing issues logging in

Contentful reported a major Website incident affecting some customers’ logins and email delivery, including invitations and password resets, starting 2026-05-04 13:20 UTC and lasting 3 h 10 min until resolution at 2026-05-04 16:30 UTC. SSO login issues were resolved and most emails were sending again by 14:06 UTC; all issues were reported resolved at 14:08 UTC, with monitoring continuing.

DiscordMessage Sends affected on certain channels

Discord reported a major API incident affecting message sends on certain channels, starting at 2026-05-02 17:03 UTC and resolved at 2026-05-02 17:29 UTC, with a computed duration of 25 min. Discord said messaging should be functional after resolution; no cause was stated.

SSalesforceCc Storefront SAnd Or Business Manager Unavailable: B2 CCore

Salesforce reported a major B2 CCore outage affecting storefront and/or Business Manager availability for a subset of customers on 1 instance. It started at 2026-05-02 03:36 UTC and resolved at 2026-05-02 08:14 UTC, lasting 4 h 38 min; Salesforce confirmed resolution after validation and health checks.

BrexQuickbooks bank feeds connected by Pro Access firms to their clients are...

Brex reported a critical outage of Quickbooks bank feeds connected by Pro Access firms for clients, affecting Partner API and Partner Integrations. It started at 2026-05-02 02:02 UTC and lasted 2 h 7 min, resolving at 2026-05-02 04:09 UTC. Brex rolled out a fix and confirmed successful syncing.

SStatsigConfig Propagation Delay and Increased Error Rates for Console API

Statsig reported a major incident involving elevated Console API error rates and delayed configuration propagation across Asia Southeast 1, Europe West 1, US East 1, US East 5, and US West 1. It started at 2026-05-02 01:01 UTC and was resolved at 2026-05-02 03:15 UTC, lasting 2 h 14 min.

JiraThe Work Item view experience of Jira is restored

A critical Jira outage caused work-item error pages and degraded editing across all Jira and Jira Service Management Cloud tenants; Jira boards and support-ticket access were also affected. Recorded from 2026-05-02 00:55 UTC to 2026-05-02 02:48 UTC (1 h 52 min), service was restored. The postmortem cited schema incompatibility.

MMaven Centralsearch.maven.org is down

RRipplingUS Payroll Runs Not Visible

Rippling reported a major outage in the Rippling App: some Payroll customers could not see upcoming runs. It started 2026-05-01 19:09 UTC and was resolved 2026-05-01 20:54 UTC, lasting 1 h 45 min, after a fix was implemented. Runs with an approval deadline of 5/1/2026 had that deadline moved to 5:30pmPT.

HHoneycombQuery interuption due to database failover in the EU region

Honeycomb reported a major EU-region query outage after an automated database failover at 12:50 UTC affected query engine connection pools; queries failed for roughly 10 minutes before self-resolving. The listed start is 2026-05-01 13:22 UTC and resolution is 2026-05-01 12:30 UTC; computed duration is unknown.

SanitySanity MCP Server Unavailability

Sanity’s MCP server (mcp.sanity.io) returned 500 errors, disrupting access through tools such as Claude and Cursor in a major-impact outage. It started at 2026-05-01 12:00 UTC and was resolved at 2026-05-01 13:19 UTC; the reported duration was 1 h 18 min. Sanity implemented a fix and monitored results before resolution.

VVantaEU Region Degraded Performance

Vanta reported a major EU-region incident causing elevated errors, degraded performance and possible inability to access the platform; US and AUS regions were unaffected. It started at 2026-05-01 10:25 UTC and was resolved at 2026-05-02 12:43 UTC, lasting 26 h 18 min; Vanta said EU infrastructure recovery took longer than expected.

CCerebrasqwen-3-235b-a22b-instruct-2507 Service Unavailable

PPipedreamBuilding new Python code steps temporarily disabled

Pipedream disabled editing and building new Python code steps in its UI due to a downstream AWS issue. The vendor rated the incident major; it started at 2026-05-01 03:53 UTC and was resolved at 2026-05-03 19:15 UTC, lasting 2 days 15 h.

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

Salesforce reported a major Marketing Cloud Core Service disruption affecting 1 instance, from 2026-05-01 03:03 UTC to 2026-05-01 03:22 UTC (19 min). The incident was resolved; no cause or fix was stated.

BuildkiteBuildkite service disruption

Buildkite reported a major disruption starting 2026-05-01 02:41 UTC, lasting 49 min. The postmortem says the dashboard, Agent API, REST API and GraphQL were severely degraded for most customers between 02:29 and 02:48 UTC, preventing reliable dashboard access and causing agent communication errors. Buildkite identified a service change, announced a rollback, and subsequently reported normal service restored.

DatadogElevated Error Rates for Metrics Queries

Datadog reported a major incident affecting Metrics Queries, with some users seeing errors in metrics graphs on the web application or API. It lasted 34 min, from 2026-05-01 00:45 UTC to 2026-05-01 01:19 UTC; Datadog deployed a fix at 01:09 UTC and subsequently confirmed resolution.

Elastic CloudDelayed AutoOps Metrics in AWS us-east-1

Elastic Cloud reported a major degradation causing delayed AutoOps metrics for customers in AWS us-east-1, starting 2026-04-30 21:46 UTC and lasting 50 min until resolution at 2026-04-30 22:36 UTC. The vendor reported the issue fixed and under monitoring at 04-30 22:18 UTC; no cause or specific fix was stated.

Bunny.netIsolated 502s for Magic Containers

Major isolated 502s affected North American CDN endpoints using Magic Containers and Databases, starting 2026-04-30 10:12 UTC and resolved 2026-05-26 08:23 UTC (25 days 22 h). Database routing adjustments restored service; Bunny.net later fixed delayed endpoint synchronization between Magic Containers and CDN routing, linked to slow sticky session invalidation that left stale endpoint data in use.

AirtablePartial unavailability for 0.45% bases

Airtable reported a major backend issue affecting availability of up to 0.45% of bases, starting 2026-04-30 09:01 UTC and resolved at 2026-04-30 11:19 UTC (2 h 18 min). After mitigation, bases were back online by 2026-04-30 10:50 UTC; automations remained disabled until full recovery and were re-enabled by resolution.

CCanvaSome users may have issues accessing Canva

Some users had issues accessing Canva’s Home page in a major-impact incident from 2026-04-29 23:01 UTC to 2026-04-29 23:26 UTC, lasting 25 min. Canva reported a fix had been implemented at the start of monitoring and later confirmed resolution.

NNebiusPartial unavailability of external models in Token Factory

SSalesforceHeroku Retroactive Feature Disruption: Dashboard

SSalesforceSalesforce Data Cloud Feature Disruption: Customer360 Audiences

SnowflakeAzure - UK South (London): INC0156355

Snowflake reported a critical outage in Azure - UK South (London) from 2026-04-29 03:23 UTC to 2026-04-29 04:44 UTC (1 h 21 min), affecting Snowpark Container Services connectivity, Openflow runtime access and connector data transfers. Restarting unhealthy infrastructure restored service; a postmortem RCA is available on Snowflake Community.

CCanvaUsers should be able to access Canva, we are monitoring the fix.

Canva reported a critical access incident starting at 2026-04-29 00:21 UTC, lasting 40 min and resolved at 2026-04-29 01:02 UTC. A fix was implemented and being monitored by 04-29 00:35 UTC; no cause was stated.

CCanvaSome users may have issues accessing Canva

Some users had issues accessing Canva in a major-impact incident that started at 2026-04-28 23:24 UTC and was resolved at 2026-04-29 00:35 UTC, lasting 1 h 11 min. Canva did not state a cause or specific fix.

VVantaNew Private and Partner Integrations

Vanta reported a major outage affecting connections to new private and partner integrations, starting at 2026-04-28 21:57 UTC and resolved at 2026-04-29 01:01 UTC after 3 h 4 min. Vanta applied a fix and confirmed services were working as expected again.

AAmplitudeAmplitude web application not loading

Amplitude’s US web application was inaccessible in a major incident attributed to a misconfigured feature flag. The recorded start is 2026-04-28 18:50 UTC, but resolution is listed earlier at 2026-04-28 17:00 UTC; computed duration is unknown, while the vendor reported 10 minutes of impact and confirmed resolution.

DDevin (Cognition)Sessions Queuing

DDrataCompleted Security Trainings Not Reflected Properly in Personnel Records

Drata reported a major incident where completed Security Awareness Trainings were not properly reflected in Personnel Records, starting 2026-04-28 17:09 UTC and lasting 6 days 2 h. Drata mitigated the issue and resolved it at 2026-05-04 19:19 UTC after syncing trainings and updating corresponding compliance checks.

Elastic CloudMissing Metrics in Cloud Console — US East (us-east-1)

Elastic Cloud reported a major degradation in US East (us-east-1): disrupted metric data ingestion left some users missing recent metrics in Cloud console charts and monitoring views. It started at 2026-04-28 14:46 UTC and was resolved at 2026-04-28 18:40 UTC, lasting 3 h 53 min; the system recovered and functionality returned to normal.

ngrokUsers who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

DDevin (Cognition)Sessions queuing