Changes / Drata / Completed Security Trainings Not Reflected Properly in Personnel Records

Drata: Major incident: Completed Security Trainings Not Reflected Properly in Personnel Records

Summary

Drata reported a major incident where completed Security Awareness Trainings were not properly reflected in Personnel Records, starting 2026-04-28 17:09 UTC and lasting 6 days 2 h. Drata mitigated the issue and resolved it at 2026-05-04 19:19 UTC after syncing trainings and updating corresponding compliance checks.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 50%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Completed Security Trainings Not Reflected Properly in Personnel Records
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-28 17:09 UTC
AddedResolved time#5
Before: not present
After: 2026-05-04 19:19 UTC
AddedUpdateinvestigating#6
Before: not present
After: Our team is currently investigating an issue where completed Security Reviews are not being reflected in Training Records. We will provide updates as they become available.
AddedUpdatemonitoring#7
Before: not present
After: Our team has mitigated issue where Security Awareness Trainings were not properly reflected within Personnel Records right after completion.
AddedUpdateresolved#8
Before: not present
After: Security Trainings have been properly synced into Drata, and the corresponding compliance checks have been updated accordingly.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Completed Security Trainings Not Reflected Properly in Personnel Records (this change)
Drata reported a major incident where completed Security Awareness Trainings were not properly reflected in Personnel Records, starting 2026-04-28 17:09 UTC and lasting 6 days 2 h. Drata mitigated the issue and resolved it at 2026-05-04 19:19 UTC after syncing trainings and updating corresponding compliance checks.
Major incident

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