Changes / Datadog / Elevated Error Rates for Metrics Queries

Datadog: Major incident: Elevated Error Rates for Metrics Queries

Summary

Datadog reported a major incident affecting Metrics Queries, with some users seeing errors in metrics graphs on the web application or API. It lasted 34 min, from 2026-05-01 00:45 UTC to 2026-05-01 01:19 UTC; Datadog deployed a fix at 01:09 UTC and subsequently confirmed resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 89%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated Error Rates for Metrics Queries
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-01 00:45 UTC
AddedResolved time#5
Before: not present
After: 2026-05-01 01:19 UTC
AddedAffected components#6
Before: not present
After: APM, Metrics and Infra Monitoring
AddedUpdateinvestigating#7
Before: not present
After: We are actively investigating elevated error rates for Metrics Queries. As a result of this issue, some users may see errors with metrics graphs on the web application or API.
AddedUpdatemonitoring#8
Before: not present
After: We have deployed a fix and we are monitoring the results. We will provide another update once the service is fully operational.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated Error Rates for Metrics Queries (this change)
Datadog reported a major incident affecting Metrics Queries, with some users seeing errors in metrics graphs on the web application or API. It lasted 34 min, from 2026-05-01 00:45 UTC to 2026-05-01 01:19 UTC; Datadog deployed a fix at 01:09 UTC and subsequently confirmed resolution.
Major incident

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