# Datadog: Major incident: Elevated Error Rates for Metrics Queries

**Summary:** Datadog reported a major incident affecting Metrics Queries, with some users seeing errors in metrics graphs on the web application or API. It lasted 34 min, from 2026-05-01 00:45 UTC to 2026-05-01 01:19 UTC; Datadog deployed a fix at 01:09 UTC and subsequently confirmed resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-01 00:45 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/17n4grhvbmjt](https://stspg.io/17n4grhvbmjt)
- [Company: Datadog](https://rewindex.com/company/datadog.md)
- Versions: before (none: first archived) → after incident\_version:274/dw41jpjjghhs@3f49abb41deb
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated Error Rates for Metrics Queries
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-01 00:45 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-01 01:19 UTC
```

**6. Added: Affected components**

```diff
+ APM, Metrics and Infra Monitoring
```

**7. Added: Update** (investigating) · 2026-05-01 00:45 UTC

```diff
+ We are actively investigating elevated error rates for Metrics Queries. As a result of this issue, some users may see errors with metrics graphs on the web application or API.
```

**8. Added: Update** (monitoring) · 2026-05-01 01:09 UTC

```diff
+ We have deployed a fix and we are monitoring the results. We will provide another update once the service is fully operational.
```

**9. Added: Update** (resolved) · 2026-05-01 01:19 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-01 00:45 UTC | Major incident: Elevated Error Rates for Metrics Queries (this change) | outage |

All Datadog changes: [timeline](https://rewindex.com/company/datadog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ic75adee5227994 · Markdown: https://rewindex.com/change/ic75adee5227994.md · JSON: https://rewindex.com/api/v1/changes/ic75adee5227994 · Generated 2026-10-18T01:30:17.794Z