Changes / Statsig / Config Propagation Delay and Increased Error Rates for Console API
Statsig: Major incident: Config Propagation Delay and Increased Error Rates for Console API
Summary
Statsig reported a major incident involving elevated Console API error rates and delayed configuration propagation across Asia Southeast 1, Europe West 1, US East 1, US East 5, and US West 1. It started at 2026-05-02 01:01 UTC and was resolved at 2026-05-02 03:15 UTC, lasting 2 h 14 min.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Config Propagation Delay and Increased Error Rates for Console API
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-02 01:01 UTC
Before: not present
After: 2026-05-02 03:15 UTC
Before: not present
After: Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - Europe West 1, Config Delivery API - US East 1, Config Delivery API - US East 5, Config Delivery API - US West 1, Console API, Europe West 1, US East 1, US East 5, US West 1
Before: not present
After: We are investigating elevated error rates affecting the Console API, along with delayed propagation for some configuration changes. Our team has identified the issue and is actively working to restore normal service.
Mitigated: 05/01/2026 20:15:00 GMT-0700 (Pacific Daylight Time)
Before: not present
After: Resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Config Propagation Delay and Increased Error Rates for Console API (this change) Statsig reported a major incident involving elevated Console API error rates and delayed configuration propagation across Asia Southeast 1, Europe West 1, US East 1, US East 5, and US West 1. It started at 2026-05-02 01:01 UTC and was resolved at 2026-05-02 03:15 UTC, lasting 2 h 14 min. | Major incident |