Statsig: Config Propagation Delay and Increased Error Rates for Console API

Impact: majorStatus: resolvedStarted 2026-05-02 01:01 UTCResolved 2026-05-02 03:15 UTC (2.2 h)2 updatesSource: stspg.io

Summary

Statsig reported a major incident involving elevated Console API error rates and delayed configuration propagation across Asia Southeast 1, Europe West 1, US East 1, US East 5, and US West 1. It started at 2026-05-02 01:01 UTC and was resolved at 2026-05-02 03:15 UTC, lasting 2 h 14 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Asia Southeast 1Config Delivery API - Asia Southeast 1Config Delivery API - US East 1US East 1Config Delivery API - US West 1US West 1Console APIConfig Delivery API - US East 5US East 5Config Delivery API - Europe West 1Europe West 1

Timeline of updates

investigating2026-05-02 01:01 UTC
We are investigating elevated error rates affecting the Console API, along with delayed propagation for some configuration changes. Our team has identified the issue and is actively working to restore normal service. Mitigated: 05/01/2026 20:15:00 GMT-0700 (Pacific Daylight Time)
resolved2026-05-02 03:15 UTC
Resolved.

Rewindex changes for this incident

Major incident: Config Propagation Delay and Increased Error Rates for Console API 2026-05-02 01:01 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON