# Statsig: Config Propagation Delay and Increased Error Rates for Console API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-02 01:01 UTC · Resolved: 2026-05-02 03:15 UTC · Duration: 2.2 h
- Updates: 2 · Affected components: Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - US East 1, US East 1, Config Delivery API - US West 1, US West 1, Console API, Config Delivery API - US East 5, US East 5, Config Delivery API - Europe West 1, Europe West 1
- [Vendor status page: https://stspg.io/tdhwkk9qdl1v](https://stspg.io/tdhwkk9qdl1v)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major incident involving elevated Console API error rates and delayed configuration propagation across Asia Southeast 1, Europe West 1, US East 1, US East 5, and US West 1. It started at 2026-05-02 01:01 UTC and was resolved at 2026-05-02 03:15 UTC, lasting 2 h 14 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-02 01:01 UTC: We are investigating elevated error rates affecting the Console API, along with delayed propagation for some configuration changes. Our team has identified the issue and is actively working to restore normal service. Mitigated: 05/01/2026 20:15:00 GMT-0700 (Pacific Daylight Time)
- **resolved** 2026-05-02 03:15 UTC: Resolved.

## Rewindex changes for this incident

- 2026-05-02 01:01 UTC: [Major incident: Config Propagation Delay and Increased Error Rates for Console API](https://rewindex.com/change/ib1f3372309cdca.md)


---
Canonical: https://rewindex.com/company/statsig/incidents/c1qwsthfsbcv · Markdown: https://rewindex.com/company/statsig/incidents/c1qwsthfsbcv.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/c1qwsthfsbcv · Generated 2026-10-18T12:21:15.536Z