# Statsig: Major incident: Config Propagation Delay and Increased Error Rates for Console API

**Summary:** Statsig reported a major incident involving elevated Console API error rates and delayed configuration propagation across Asia Southeast 1, Europe West 1, US East 1, US East 5, and US West 1. It started at 2026-05-02 01:01 UTC and was resolved at 2026-05-02 03:15 UTC, lasting 2 h 14 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-05-02 01:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/tdhwkk9qdl1v](https://stspg.io/tdhwkk9qdl1v)
- [Company: Statsig](https://rewindex.com/company/statsig.md)
- Versions: before (none: first archived) → after incident\_version:208/c1qwsthfsbcv@45660323fa69
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Config Propagation Delay and Increased Error Rates for Console API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-02 01:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-02 03:15 UTC
```

**6. Added: Affected components**

```diff
+ Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - Europe West 1, Config Delivery API - US East 1, Config Delivery API - US East 5, Config Delivery API - US West 1, Console API, Europe West 1, US East 1, US East 5, US West 1
```

**7. Added: Update** (investigating) · 2026-05-02 01:01 UTC

```diff
+ We are investigating elevated error rates affecting the Console API, along with delayed propagation for some configuration changes. Our team has identified the issue and is actively working to restore normal service. Mitigated: 05/01/2026 20:15:00 GMT-0700 (Pacific Daylight Time)
```

**8. Added: Update** (resolved) · 2026-05-02 03:15 UTC

```diff
+ Resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-02 01:01 UTC | Major incident: Config Propagation Delay and Increased Error Rates for Console API (this change) | degradation |

All Statsig changes: [timeline](https://rewindex.com/company/statsig/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib1f3372309cdca · Markdown: https://rewindex.com/change/ib1f3372309cdca.md · JSON: https://rewindex.com/api/v1/changes/ib1f3372309cdca · Generated 2026-10-18T01:29:42.062Z