Changes / WorkOS / Webhook delivery delayed

WorkOS: Major incident: Webhook delivery delayed

Summary

WorkOS reported a major incident delaying Authkit webhook delivery from 2026-05-05 16:45 UTC to 2026-05-05 19:48 UTC, lasting 3 h 3 min. Delivery was recovering by 05-05 18:51 UTC, and WorkOS confirmed recovery from all delivery delays at resolution.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Webhook delivery delayed
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-05 16:45 UTC
AddedResolved time#5
Before: not present
After: 2026-05-05 19:48 UTC
AddedUpdateidentified#6
Before: not present
After: We are investigating a delay in sending Authkit webhooks. We will share an update once we have more information.
AddedUpdatemonitoring#7
Before: not present
After: Webhook delivery for Authkit is delayed but recovering. We are monitoring the situation.
AddedUpdateresolved#8
Before: not present
After: We have recovered from any delays delivering webhooks.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Webhook delivery delayed (this change)
WorkOS reported a major incident delaying Authkit webhook delivery from 2026-05-05 16:45 UTC to 2026-05-05 19:48 UTC, lasting 3 h 3 min. Delivery was recovering by 05-05 18:51 UTC, and WorkOS confirmed recovery from all delivery delays at resolution.
Major incident

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