Changes / Canva / Some users may have issues accessing Canva

Canva: Major incident: Some users may have issues accessing Canva

Summary

Some users had issues accessing Canva’s Home page in a major-impact incident from 2026-04-29 23:01 UTC to 2026-04-29 23:26 UTC, lasting 25 min. Canva reported a fix had been implemented at the start of monitoring and later confirmed resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 96%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some users may have issues accessing Canva
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-29 23:01 UTC
AddedResolved time#5
Before: not present
After: 2026-04-29 23:26 UTC
AddedAffected components#6
Before: not present
After: Home page
AddedUpdatemonitoring#7
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#8
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Some users may have issues accessing Canva (this change)
Some users had issues accessing Canva’s Home page in a major-impact incident from 2026-04-29 23:01 UTC to 2026-04-29 23:26 UTC, lasting 25 min. Canva reported a fix had been implemented at the start of monitoring and later confirmed resolution.
Major incident

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