# Canva: Major incident: Some users may have issues accessing Canva

**Summary:** Some users had issues accessing Canva’s Home page in a major-impact incident from 2026-04-29 23:01 UTC to 2026-04-29 23:26 UTC, lasting 25 min. Canva reported a fix had been implemented at the start of monitoring and later confirmed resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-29 23:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/bvrfnshxpd14](https://stspg.io/bvrfnshxpd14)
- [Company: Canva](https://rewindex.com/company/canva.md)
- Versions: before (none: first archived) → after incident\_version:95/zx6w8yqjzc2l@8acf8d2c8f32
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some users may have issues accessing Canva
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-29 23:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-29 23:26 UTC
```

**6. Added: Affected components**

```diff
+ Home page
```

**7. Added: Update** (monitoring) · 2026-04-29 23:01 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**8. Added: Update** (resolved) · 2026-04-29 23:26 UTC

```diff
+ This incident is now resolved. Thank you for your patience and understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-29 23:01 UTC | Major incident: Some users may have issues accessing Canva (this change) | outage |

All Canva changes: [timeline](https://rewindex.com/company/canva/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i4b87025e6837f1 · Markdown: https://rewindex.com/change/i4b87025e6837f1.md · JSON: https://rewindex.com/api/v1/changes/i4b87025e6837f1 · Generated 2026-10-18T03:56:14.419Z