Changes / Pinecone / [AWS][us-east-1] 5xx errors for some requests on some indexes
Pinecone: Major incident: [AWS][us-east-1] 5xx errors for some requests on some indexes
Summary
Pinecone reported a major incident affecting AWS us-east-1 Serverless Indexes, with 5xx errors for some requests on some indexes. It started at 2026-05-06 20:02 UTC and was resolved at 2026-05-06 20:30 UTC, lasting 27 min. A fix was implemented by 05-06 20:14 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: [AWS][us-east-1] 5xx errors for some requests on some indexes
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After: major
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After: resolved
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After: 2026-05-06 20:02 UTC
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After: 2026-05-06 20:30 UTC
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After: AWS us-east-1, Serverless Indexes - AWS us-east-1
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After: We are currently investigating this issue.
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: [AWS][us-east-1] 5xx errors for some requests on some indexes (this change) Pinecone reported a major incident affecting AWS us-east-1 Serverless Indexes, with 5xx errors for some requests on some indexes. It started at 2026-05-06 20:02 UTC and was resolved at 2026-05-06 20:30 UTC, lasting 27 min. A fix was implemented by 05-06 20:14 UTC; no cause was stated. | Major incident |