Changes / Canva / Some users may have issues accessing Canva
Canva: Major incident: Some users may have issues accessing Canva
Summary
Some users had issues accessing Canva in a major-impact incident that started at 2026-04-28 23:24 UTC and was resolved at 2026-04-29 00:35 UTC, lasting 1 h 11 min. Canva did not state a cause or specific fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may have issues accessing Canva
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-04-28 23:24 UTC
Before: not present
After: 2026-04-29 00:35 UTC
Before: not present
After: Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may have issues accessing Canva (this change) Some users had issues accessing Canva in a major-impact incident that started at 2026-04-28 23:24 UTC and was resolved at 2026-04-29 00:35 UTC, lasting 1 h 11 min. Canva did not state a cause or specific fix. | Major incident |