Changes / Salesforce / Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore
Salesforce: Major incident: Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-02 03:36 UTC
Before: not present
After: 2026-05-02 08:14 UTC
Before: not present
After: 1 instance, B2 CCore
Before: not present
After: This issue is impacting a subset of customers, and the service should be available for other users.
Before: not present
After: We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers.
We will provide an update in 30 minutes or sooner if we have more information.
Before: not present
After: After further validations and health checks, the issue is now resolved. We are out of impact as of 08:14 UTC.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore (this change) | Major incident |
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