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Salesforce: Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore

Affected components: B2 CCore1 instance

Timeline of updates

1. update2026-05-02 06:30 UTC

   This issue is impacting a subset of customers, and the service should be available for other users.

2. update2026-05-02 07:35 UTC

   We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

3. update2026-05-02 08:32 UTC

   After further validations and health checks, the issue is now resolved. We are out of impact as of 08:14 UTC.

Rewindex changes for this incident

• Major incident: Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore 2026-05-02 03:36 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON