RewindexChanges
What vendors changed
Every change Rewindex detected on vendor pricing, trust and legal pages and on status pages, newest first. Open one for the full diff.
Struck in red is what the vendor removed, blue is what they added.
Status pages are checked every 10 minutes, pricing, trust and legal pages once or twice a day. Times are UTC.
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Sunday, August 30
2 incident changes
- OutageMajor incident
XeroAustralia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO
Xero reported a major incident preventing Australian Xero Tax customers from prefilling or lodging tax returns to the ATO. It ran from 2026-08-30 20:21 UTC to 2026-08-30 22:39 UTC, lasting 2 h 18 min. The ATO implemented a fix, and Xero confirmed resolution.
- OutageMajor incident
NotionWe’re aware of an issue that is causing some Notion AI MCP tool calls to fail.
Some Notion AI MCP tool calls failed in a major incident that started at 2026-08-30 16:13 UTC and was resolved at 2026-08-30 22:49 UTC, lasting 6 h 36 min. Notion said engineering had identified the issue and was working to mitigate it, but provided no specific cause or fix.
Saturday, August 29
1 incident change
- OutageMajor incident
SalesforceCc Carts Unavailable: Core Service
Salesforce reported a major Core Service outage blocking B2B Commerce on Core cart/checkout workflows in most sandbox environments because underlying API calls failed. Recorded from 2026-08-29 03:07 UTC to 2026-08-31 02:40 UTC (47 h 33 min), it was marked resolved; Salesforce validated a fix-forward and began a staggered rollout.
Friday, August 28
12 incident changes
- OutageMajor incident
UpstashMessage Persistence Issue — QStash us-east-1
Upstash reported a major QStash message-persistence disruption in us-east-1 and said a fix restored service. The listed start is 2026-08-28 22:56 UTC, but resolution is recorded as 2026-08-28 22:20 UTC and the update describes disruptions between 22:20 and 22:33 UTC; duration is unknown.
- OutageMajor incident
- OutageMajor incident
Otter.ai reported a major outage affecting notification, invite, password reset and payment emails, reminders, and bulk export. It started at 2026-08-28 19:09 UTC and was resolved at 2026-08-28 20:18 UTC, lasting 1 h 8 min; Otter stated that systems were fully restored.
- OutageMajor incident
ActiveCampaignIssues Accessing Accounts
ActiveCampaign reported a major incident affecting access to some accounts, listing Platform Availability and US Region - Platform Availability. It started at 2026-08-28 18:48 UTC and was resolved at 2026-08-28 19:16 UTC; the reported duration was 27 min. A fix was implemented at 19:03 UTC; no cause was stated.
- OutageMajor incident
- OutageMajor incident
Anthropicand ClaudeElevated errors on Claude Code and Claude Cowork
Anthropic reported a major outage affecting Claude Cowork and Claude Code on the web: some sessions failed to start or disconnected mid-task due to an upstream cloud provider issue. It started at 2026-08-28 17:22 UTC and was resolved at 2026-08-28 20:21 UTC, lasting 2 h 59 min. A mitigation was applied; affected sessions could be retried.
- OutageMajor incident
Grafana CloudPartial Logs Write Outage
Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service.
- OutageMajor incident
- OutageMajor incident
BitriseCI build list is not loading in multiple workspaces
Bitrise reported a major incident affecting Builds (CI): the Builds List page failed to load in multiple workspaces. It started at 2026-08-28 13:01 UTC and was resolved at 2026-08-28 13:33 UTC, lasting 32 min; no cause or fix was stated.
- OutageMajor incident
DynatraceSupport Portal Experience Impacted by a Communication Issue
Dynatrace reported a major Support Portal outage: customers encountered errors communicating through support cases, while chat remained available. The incident started at 2026-08-28 12:53 UTC and was resolved at 2026-08-28 16:30 UTC, lasting 3 h 37 min; Dynatrace confirmed corrective actions restored case comments and communication.
- OutageCritical incident
- OutageMajor incident
Box[Medium] Issues with Box Hubs Shared Links
Box reported a major-impact incident affecting access to Box Hubs through shared links, starting 2026-08-28 08:20 UTC and resolved at 2026-08-28 10:00 UTC (1 h 40 min). Box said it identified the underlying cause and restored full functionality, but the evidence does not specify the cause or fix.
Thursday, August 27
20 incident changes
- OutageCritical incident
Mailgun reported a critical EU datacenter messaging outage affecting API, SMTP, inbound processing, outbound delivery, events and logs, analytics, and the control panel. It started at 2026-08-27 20:38 UTC and resolved at 2026-08-27 21:16 UTC, lasting 37 min. Mailgun implemented a fix but did not specify the cause.
- DegradationMajor incident
- OutageCritical incident
- OutageCritical incident
CursorInvestigating service degradation — cursor.com and IDE
Cursor reported a critical sign-in service degradation affecting cursor.com and IDE from 2026-08-27 19:31 UTC to 2026-08-27 19:38 UTC, lasting 7 min. A fix was implemented at 19:35 UTC, and Cursor confirmed sign-in had returned to normal at resolution.
- OutageMajor incident
Snowflake reported a major outage affecting private connectivity, including PrivateLink, in Azure - Australia East (New South Wales), Azure - Central India (Pune), and Azure - Central US (Iowa), causing connection errors or timeouts. It ran from 2026-08-27 19:05 UTC to 2026-08-27 20:26 UTC (1 h 20 min); Snowflake implemented a fix and confirmed service restoration.
- OutageCritical incident
- DegradationMajor incident
DynatracePerformance Degradation impacting environments within US East Region
Dynatrace reported major intermittent performance degradation affecting some customer environments in the US East region, starting 2026-08-27 18:18 UTC. The issue was mitigated by 08-27 18:49 UTC and resolved at 2026-08-31 08:50 UTC after extended monitoring; the recorded incident duration was 3 days 14 h. No specific cause was disclosed.
- OutageMajor incident
Elastic Cloud[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available
Some Serverless customers’ .apm endpoints were unavailable after a Managed Inputs change removed internal DNS rules. The major incident was recorded from 2026-08-27 17:11 UTC to 2026-08-27 18:33 UTC (1 h 22 min), resolved. The update instead described disruption within a 9 hour window on August 26, with service restored around 9AM UTC that day.
- DegradationMajor incident
GorgiasTicket, order and product search showing outdated results
Gorgias reported a major incident causing ticket, order and product searches to show outdated results in the Helpdesk Web App and us-east1-c94b. It started at 2026-08-27 16:22 UTC and was resolved at 2026-08-27 17:02 UTC, with a computed duration of 39 min; a fix was implemented at 16:43 UTC.
- OutageCritical incident
Omni AnalyticsServer Timeout Errors
Omni Analytics reported a critical incident affecting Ireland: server timeouts caused 500 errors on EU instances. It started at 2026-08-27 14:52 UTC and was resolved at 2026-08-27 15:47 UTC, lasting 55 min; the vendor reported that one model service spiked and began recovering.
- OutageCritical incident
SmartsheetUnexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps
Smartsheet reported a critical outage affecting login, sheet access, Control Center, Dynamic View and other premium apps, disrupting access to customer work. It started at 2026-08-27 13:33 UTC and resolved at 2026-08-27 15:53 UTC, lasting 2 h 19 min; a fix was implemented at 08-27 13:52 UTC.
- OutageCritical incident
GitLabHTTP 500 errors affecting GitLab.com
GitLab reported a critical incident affecting CI/CD and Website, with HTTP 500 errors for users accessing Pipelines. It started at 2026-08-27 11:46 UTC and was resolved at 2026-08-27 15:34 UTC, lasting 3 h 48 min. GitLab reported the issue fixed at 11:53 UTC, then monitored stability and began implementing prevention steps.
- OutageMajor incident
OpsgenieIssues with Microsoft Teams notifications for Opsgenie customers
Opsgenie reported a major Microsoft Teams notification outage for standalone customers, starting 2026-08-27 10:26 UTC and resolved 2026-09-03 06:06 UTC (6 days 19 h); Jira Service Management Operations was unaffected. An external partner’s operational error caused the issue; partner corrective measures restored service, though customers still affected were directed to restore their integration.
- DegradationCritical incident
GitHuband GitHub CopilotIncident with Copilot AI Model Providers
GitHub reported a critical degradation affecting Kimi K3 in Copilot products and IDE surfaces, with elevated error rates; no other models were impacted. The incident record started at 2026-08-27 10:04 UTC and resolved at 2026-08-27 12:12 UTC, lasting 2 h 8 min. GitHub attributed it to an upstream provider issue, resolved through the provider’s mitigation.
- OutageMajor incident
Sentrysentry.io is not available
Sentry reported a major outage affecting product and API availability, with the Dashboard and US ingestion components listed as affected. It started at 2026-08-27 09:24 UTC and was resolved at 2026-08-27 15:41 UTC, lasting 6 h 17 min; latency returned to normal.
- OutageMajor incident
GitLabInvestigating GitLab.com Access Issues
GitLab reported a major outage affecting some users’ access to GitLab.com’s API and Website from 2026-08-27 07:12 UTC to 2026-08-27 09:35 UTC, lasting 2 h 23 min. An upstream provider mitigating a genuine distributed HTTP DDoS attack incorrectly blocked a small amount of legitimate traffic; GitLab confirmed resolution.
- OutageCritical incident
- OutageCritical incident
Confluenceand JiraIssues accessing multiple Atlassian products in some regions
A critical outage made Confluence, Jira Cloud and Jira Service Management unavailable to affected users in Western Europe and Southeast APAC. The incident ran from 2026-08-27 04:22 UTC to 2026-08-27 05:16 UTC (53 min); Atlassian rolled out a fix and confirmed recovery. The postmortem attributed the disruption to a defective routing-layer code change in a proxy fleet.
- OutageMajor incident
- DegradationMajor incident
KlaviyoIssue with Time Delays in Flows
Klaviyo reported a major degradation starting 2026-08-27 00:09 UTC: some profiles stalled at flow time delays, affecting email, text messaging, push, and WhatsApp sending. Campaigns and flows without time delays were unaffected. A fix was deployed and affected-message processing completed; the incident resolved at 2026-08-27 03:42 UTC after 3 h 33 min.
Wednesday, August 26
11 incident changes
- OutageMajor incident
BufferSome customers unable to log in
Some Buffer customers could not log in because email verification codes failed to arrive or were rejected. The vendor-rated major outage started at 2026-08-26 23:29 UTC and was resolved at 2026-08-27 03:48 UTC, lasting 4 h 18 min. Buffer applied a fix restoring verification email delivery and working codes.
- OutageMajor incident
Apollo GraphQLOrganization and user modifications are being incorrectly rate limited
Apollo GraphQL reported a major incident starting 2026-08-26 22:12 UTC: user invites, user permission changes and OAuth changes intermittently failed because rate limits were incorrectly applied. It lasted 1 h 24 min and was resolved at 2026-08-26 23:36 UTC after a fix was deployed to ensure rate limits work as expected.
- OutageMajor incident
MixpanelDegraded Query API Performance impacting US Projects
Mixpanel reported a major Query API degradation causing HTTP 500 errors and report-loading failures for US Data Residency projects; EU and IN projects were unaffected. It started at 2026-08-26 21:39 UTC and resolved at 2026-08-26 22:45 UTC, lasting 1 h 6 min; a fix was implemented, and no customer data was lost.
- OutageMajor incident
DremioEngine scaling issues in Dremio Cloud (US)
Dremio Cloud (US) reported a major outage preventing some classic engines from starting or scaling, from 2026-08-26 21:25 UTC to 2026-08-26 21:55 UTC (30 min). A provisioning artifact was inadvertently removed during a compliance-related infrastructure change; running engines were unaffected. A fix was applied and normal operations confirmed.
- DegradationCritical incident
GitHub Copilotand GitHubIncident with ActionsHN
Critical Actions and Pages degradation lasted 2 h 49 min, from 2026-08-26 15:11 UTC to 2026-08-26 18:01 UTC. Actions jobs failed to start, then experienced delays exceeding five minutes; Pages performance degraded. Saturated database-primary writes triggered the disruption; failover did not fully restore service. Queues recovered, but 3.7% of early larger-runner jobs remained stuck pending cancellation.
- DegradationMajor incident
Otter.aiDelayed Summary and Speaker tagging
Otter.ai reported a major incident delaying Summary and Speaker tagging and also impacting Otter Chat. It started at 2026-08-26 13:46 UTC and lasted 31 h 38 min, resolving at 2026-08-27 21:24 UTC when Otter said its systems were fully restored.
- DegradationMajor incident
DrataPublic API in US region degraded
Drata’s major US Public API degradation caused request failures and potentially incorrect framework/control readiness data from 2026-08-26 13:32 UTC to 2026-08-28 23:58 UTC (2 days 10 h). No data was lost; EU and APAC were initially unaffected. Drata deployed fixes and reported normal operation at resolution, with no customer action required.
- OutageCritical incident
SmartsheetSheets in Smartsheet US are failing to load
Smartsheet reported a critical US incident affecting sheet loading, Reports, Dashboards, and premium apps including Dynamic View, WorkApps, Resource Management, and Control Center. It started at 2026-08-26 13:28 UTC and resolved at 2026-08-26 18:23 UTC, lasting 4 h 55 min. Smartsheet implemented a fix and monitored recovery.
- OutageMajor incident
CensusFacebook (Meta) Sync Failures - API access disrupted
Facebook (Meta) syncs failed with “API access disrupted” in a major incident affecting Census Sync Management UI and Sync Engine from 2026-08-26 13:09 UTC to 2026-08-26 14:11 UTC (1 h 2 min). Census identified an Activations Meta app issue and implemented a fix; all affected syncs will recover on their next triggered or scheduled run.
- OutageMajor incident
Figma reported a major MCP disruption preventing some Codex and ChatGPT users from seeing tools such as use_figma. The incident started at 2026-08-26 12:08 UTC and resolved at 2026-08-26 16:19 UTC (computed duration: 4 h 10 min); Figma stated impact began at 10:14 UTC and recovery began at 14:03 UTC.
- OutageMajor incident
v0Failures logging in with Vercel CLI
Vercel CLI login (vc login) experienced errors in a major-impact incident from 2026-08-26 03:06 UTC to 2026-08-26 04:28 UTC, lasting 1 h 22 min. The vendor reported identifying the source and testing a fix before marking the incident resolved; affected customers had trouble logging in through the CLI.