Changes / ActiveCampaign / Issues Accessing Accounts
ActiveCampaign: Major incident: Issues Accessing Accounts
Summary
ActiveCampaign reported a major incident affecting access to some accounts, listing Platform Availability and US Region - Platform Availability. It started at 2026-08-28 18:48 UTC and was resolved at 2026-08-28 19:16 UTC; the reported duration was 27 min. A fix was implemented at 19:03 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues Accessing Accounts
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-28 18:48 UTC
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After: 2026-08-28 19:16 UTC
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After: Platform Availability, US Region - Platform Availability
Before: not present
After: We are aware of some accounts having issues accessing their accounts. Engineering is actively investigating now. We will share the next update within 30 minutes.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues Accessing Accounts (this change) ActiveCampaign reported a major incident affecting access to some accounts, listing Platform Availability and US Region - Platform Availability. It started at 2026-08-28 18:48 UTC and was resolved at 2026-08-28 19:16 UTC; the reported duration was 27 min. A fix was implemented at 19:03 UTC; no cause was stated. | Major incident |
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