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ActiveCampaign: Issues Accessing Accounts

Impact: majorStatus: resolvedStarted Resolved (28 min)3 updatesSource: stspg.io (opens in new tab)
Summary

ActiveCampaign reported a major incident affecting access to some accounts, listing Platform Availability and US Region - Platform Availability. It started at 2026-08-28 18:48 UTC and was resolved at 2026-08-28 19:16 UTC; the reported duration was 27 min. A fix was implemented at 19:03 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Platform AvailabilityUS Region - Platform Availability

Timeline of updates

  1. investigating

    We are aware of some accounts having issues accessing their accounts. Engineering is actively investigating now. We will share the next update within 30 minutes.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). ActiveCampaign profile · Recent ActiveCampaign incidents · Markdown · JSON