Changes / Apollo GraphQL / Organization and user modifications are being incorrectly rate limited
Apollo GraphQL: Major incident: Organization and user modifications are being incorrectly rate limited
Summary
Apollo GraphQL reported a major incident starting 2026-08-26 22:12 UTC: user invites, user permission changes and OAuth changes intermittently failed because rate limits were incorrectly applied. It lasted 1 h 24 min and was resolved at 2026-08-26 23:36 UTC after a fix was deployed to ensure rate limits work as expected.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Organization and user modifications are being incorrectly rate limited
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After: major
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After: resolved
Before: not present
After: 2026-08-26 22:12 UTC
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After: 2026-08-26 23:36 UTC
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After: Some organization and user modifications (user invites, user permission changes, OAuth changes) are failing intermittently. We are working on a fix.
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After: We are no longer seeing any request failures, but we will continue to monitor until a root cause fix has been deployed.
Before: not present
After: The fix has been deployed. These failed operations would have appeared as rate limit errors, but the rate limit was being incorrectly applied. We have made changes to ensure the rate limit works as expected.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Organization and user modifications are being incorrectly rate limited (this change) Apollo GraphQL reported a major incident starting 2026-08-26 22:12 UTC: user invites, user permission changes and OAuth changes intermittently failed because rate limits were incorrectly applied. It lasted 1 h 24 min and was resolved at 2026-08-26 23:36 UTC after a fix was deployed to ensure rate limits work as expected. | Major incident |
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