# Apollo GraphQL: Major incident: Organization and user modifications are being incorrectly rate limited

**Summary:** Apollo GraphQL reported a major incident starting 2026-08-26 22:12 UTC: user invites, user permission changes and OAuth changes intermittently failed because rate limits were incorrectly applied. It lasted 1 h 24 min and was resolved at 2026-08-26 23:36 UTC after a fix was deployed to ensure rate limits work as expected. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-26 22:12 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.apollographql.com/incidents/01M1023TEW66WKJ3PBK7JCP3FA](https://status.apollographql.com/incidents/01M1023TEW66WKJ3PBK7JCP3FA)
- [Company: Apollo GraphQL](https://rewindex.com/company/apollo-graphql.md)
- Versions: before (none: first archived) → after incident\_version:175/01M1023TEW66WKJ3PBK7JCP3FA@3ee41b69ce9e
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Organization and user modifications are being incorrectly rate limited
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-26 22:12 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-26 23:36 UTC
```

**6. Added: Update** (identified) · 2026-08-26 20:42 UTC

```diff
+ Some organization and user modifications (user invites, user permission changes, OAuth changes) are failing intermittently. We are working on a fix.
```

**7. Added: Update** (monitoring) · 2026-08-26 22:18 UTC

```diff
+ We are no longer seeing any request failures, but we will continue to monitor until a root cause fix has been deployed.
```

**8. Added: Update** (resolved) · 2026-08-26 23:36 UTC

```diff
+ The fix has been deployed. These failed operations would have appeared as rate limit errors, but the rate limit was being incorrectly applied. We have made changes to ensure the rate limit works as expected.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-26 22:12 UTC | Major incident: Organization and user modifications are being incorrectly rate limited (this change) | outage |

All Apollo GraphQL changes: [timeline](https://rewindex.com/company/apollo-graphql/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia6f6234dd1e132 · Markdown: https://rewindex.com/change/ia6f6234dd1e132.md · JSON: https://rewindex.com/api/v1/changes/ia6f6234dd1e132 · Generated 2026-10-18T02:31:49.623Z