Changes / Otter.ai / Delayed Summary and Speaker tagging
Otter.ai: Major incident: Delayed Summary and Speaker tagging
Summary
Otter.ai reported a major incident delaying Summary and Speaker tagging and also impacting Otter Chat. It started at 2026-08-26 13:46 UTC and lasted 31 h 38 min, resolving at 2026-08-27 21:24 UTC when Otter said its systems were fully restored.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Delayed Summary and Speaker tagging
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-26 13:46 UTC
Before: not present
After: 2026-08-27 21:24 UTC
Before: not present
After: We are currently experiencing a delay in Summary and Speaker tagging. Otter Chat is also impacted as a result.
Our team is aware and working on a solution as soon as possible.
Before: not present
After: We are currently experiencing a delay in Summary and Speaker tagging. Otter Chat is also impacted as a result.
Our team is aware and working on a solution as soon as possible.
Before: not present
After: Otter systems have been fully restored.
Before: not present
After: Otter systems have been fully restored.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Delayed Summary and Speaker tagging (this change) Otter.ai reported a major incident delaying Summary and Speaker tagging and also impacting Otter Chat. It started at 2026-08-26 13:46 UTC and lasted 31 h 38 min, resolving at 2026-08-27 21:24 UTC when Otter said its systems were fully restored. | Major incident |