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Otter.ai: Delayed Summary and Speaker tagging
Otter.ai reported a major incident delaying Summary and Speaker tagging and also impacting Otter Chat. It started at 2026-08-26 13:46 UTC and lasted 31 h 38 min, resolving at 2026-08-27 21:24 UTC when Otter said its systems were fully restored.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Otter Chat
Timeline of updates
- investigating
We are currently experiencing a delay in Summary and Speaker tagging. Otter Chat is also impacted as a result. Our team is aware and working on a solution as soon as possible.
- investigating
We are currently experiencing a delay in Summary and Speaker tagging. Otter Chat is also impacted as a result. Our team is aware and working on a solution as soon as possible.
- resolved
Otter systems have been fully restored.
- resolved
Otter systems have been fully restored.
Rewindex changes for this incident
- Major incident: Delayed Summary and Speaker tagging 2026-08-26 13:46 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.otter.ai (opens in new tab). Otter.ai profile · Recent Otter.ai incidents · Markdown · JSON