Companies / ai
Otter.ai
4incidents since 2026-08-26
4major or critical
4in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Sitewide outage Otter.ai reported a critical sitewide outage starting 2026-09-14 22:58 UTC, lasting 19 min and resolving at 2026-09-14 23:17 UTC. At the initial update, users could log in and use Otter but might experience slowness; the final update confirmed systems were fully restored. | Major incident | |
| Major incident: Issues joining Microsoft Teams meetings Otter.ai reported a major incident affecting Otter joining Microsoft Teams meetings for some customers, starting 2026-09-07 22:51 UTC and resolved 2026-09-08 16:55 UTC, lasting 18 h 4 min. Otter deployed a fix and confirmed successful joining was restored. | Major incident | |
| Major incident: Email Delivery Outage Otter.ai reported a major outage affecting notification, invite, password reset and payment emails, reminders, and bulk export. It started at 2026-08-28 19:09 UTC and was resolved at 2026-08-28 20:18 UTC, lasting 1 h 8 min; Otter stated that systems were fully restored. | Major incident | |
| Major incident: Delayed Summary and Speaker tagging Otter.ai reported a major incident delaying Summary and Speaker tagging and also impacting Otter Chat. It started at 2026-08-26 13:46 UTC and lasted 31 h 38 min, resolving at 2026-08-27 21:24 UTC when Otter said its systems were fully restored. | Major incident |
Full Otter.ai change timeline, with diffs →
Status incident history
Otter.ai status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2026 | 4 | 4 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2026-08 | major | 2 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 1 |
Silent edits
No silent edits or deletions detected for Otter.ai yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Subprocessors | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Terms of service | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | otter.ai/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Subprocessorspartial | otter.ai/legal/subprocessors | 1 | 2026-10-17 | none yet | |
| Terms of service | otter.ai/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | otter.ai/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / securitypartial | otter.ai/trust | 2 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 4 of 4 incidents. Full list: last 90 days · JSON · Markdown
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sitewide outage | critical | 19 min | |
| Issues joining Microsoft Teams meetings | major | 18 h | |
| Email Delivery Outage | major | 1.1 h | |
| Delayed Summary and Speaker tagging | major | 32 h |