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Otter.ai: Meeting notetakers are not joining meetings

MajorStatus: resolvededitedStarted Resolved (2.6 h)3 updatesstatus.otter.ai (opens in new tab)

Affected components: Otter Pilot

Timeline of updates

  1. investigating

    We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed.

    The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.

  2. monitoring

    The issue with our cloud infrastructure provider is recovering. The Otter notetaker should now be joining meetings again, and delayed processing is catching up.

    We're monitoring closely to make sure services stay stable. Meetings that started while the issue was active may not have been recorded. We'll post a final update once we've confirmed everything is back to normal.

  3. resolved

    Otter systems have been fully restored.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.otter.ai (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Otter.ai, started 2026-11-07 00:09 UTC, resolved after 2.6 h, 3 update(s); edited after publishing.

Title
Meeting notetakers are not joining meetings
Vendor
Otter.ai
Date
URL
https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC

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