# Otter.ai: Meeting notetakers are not joining meetings

> Otter.ai status incident “Meeting notetakers are not joining meetings” on 2026-11-07: impact major (vendor’s label), 2.6 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC
Last updated: 2026-11-07T02:53:08Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-07 00:09 UTC · Resolved: 2026-11-07 02:47 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: Otter Pilot
- [Vendor status page: https://status.otter.ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC](https://status.otter.ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC)
- [Company: Otter.ai](https://rewindex.com/company/otter-ai.md)

## Timeline of updates

- **investigating** 2026-11-07 00:09 UTC: We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed. The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.
- **monitoring** 2026-11-07 01:04 UTC: The issue with our cloud infrastructure provider is recovering. The Otter notetaker should now be joining meetings again, and delayed processing is catching up. We're monitoring closely to make sure services stay stable. Meetings that started while the issue was active may not have been recorded. We'll post a final update once we've confirmed everything is back to normal.
- **resolved** 2026-11-07 02:47 UTC: Otter systems have been fully restored.

## Rewindex changes for this incident

- 2026-11-07 00:09 UTC: [Major incident: Meeting notetakers are not joining meetings](https://rewindex.com/change/iaeb8f8569b6600.md)
- 2026-11-07 01:13 UTC: [Incident updated: Meeting notetakers are not joining meetings](https://rewindex.com/change/re5a3331f42fb05.md)
- 2026-11-07 02:53 UTC: [Incident updated: Meeting notetakers are not joining meetings](https://rewindex.com/change/r7db11b575af501.md)

## Cite this

Status incident (vendor impact label: major) posted by Otter.ai, started 2026-11-07 00:09 UTC, resolved after 2.6 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC
- Citation: Otter.ai, “Meeting notetakers are not joining meetings” (2026-11-07 00:09 UTC). Archived by Rewindex: https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC (CC BY 4.0).
- Markdown link: `[Otter.ai: Meeting notetakers are not joining meetings (2026-11-07)](https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC)`


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Canonical: https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC · Markdown: https://rewindex.com/company/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC.md · JSON: https://rewindex.com/api/v1/companies/otter-ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:20:25.556Z