Otter.ai: Sitewide outage

Impact: criticalStatus: resolvedStarted 2026-09-14 22:58 UTCResolved 2026-09-14 23:17 UTC (19 min)2 updatesSource: status.otter.ai

Summary

Otter.ai reported a critical sitewide outage starting 2026-09-14 22:58 UTC, lasting 19 min and resolving at 2026-09-14 23:17 UTC. At the initial update, users could log in and use Otter but might experience slowness; the final update confirmed systems were fully restored.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Otter WebsiteOtter ChatPaymentsOtter PilotFile ImportingEmail + PasswordGoogleGoogleMicrosoftMicrosoftSpeech ProcessingOtter Live NotesWeb RecordingWeb Recording via Direct MessagingPublic API

Timeline of updates

identified2026-09-14 22:58 UTC
Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.
resolved2026-09-14 23:17 UTC
Otter systems have been fully restored.

Rewindex changes for this incident

Critical incident: Sitewide outage 2026-09-14 22:58 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.otter.ai (opens in new tab). Otter.ai profile · Recent Otter.ai incidents · Markdown · JSON