Changes / Otter.ai / Sitewide outage
Otter.ai: Critical incident: Sitewide outage
Summary
Otter.ai reported a critical sitewide outage starting 2026-09-14 22:58 UTC, lasting 19 min and resolving at 2026-09-14 23:17 UTC. At the initial update, users could log in and use Otter but might experience slowness; the final update confirmed systems were fully restored.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Sitewide outage
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-14 22:58 UTC
Before: not present
After: 2026-09-14 23:17 UTC
Before: not present
After: Our team has identified the issue and is working to fully restore services.
Users should now be able to log in and use Otter but may experience some slowness.
Before: not present
After: Otter systems have been fully restored.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Sitewide outage (this change) Otter.ai reported a critical sitewide outage starting 2026-09-14 22:58 UTC, lasting 19 min and resolving at 2026-09-14 23:17 UTC. At the initial update, users could log in and use Otter but might experience slowness; the final update confirmed systems were fully restored. | Major incident |