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Otter.ai: Email Delivery Outage
Otter.ai reported a major outage affecting notification, invite, password reset and payment emails, reminders, and bulk export. It started at 2026-08-28 19:09 UTC and was resolved at 2026-08-28 20:18 UTC, lasting 1 h 8 min; Otter stated that systems were fully restored.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Otter Website
Timeline of updates
- investigating
We are currently experiencing an issue with email delivery, including notification emails, invite emails, password reset emails, payment emails and reminders, as well as the bulk export feature. Our team is aware of the issue and is working to resolve it as soon as possible.
- resolved
Otter systems have been fully restored.
Rewindex changes for this incident
- Major incident: Email Delivery Outage 2026-08-28 19:09 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.otter.ai (opens in new tab). Otter.ai profile · Recent Otter.ai incidents · Markdown · JSON