Changes / Sentry / sentry.io is not available

Sentry: Major incident: sentry.io is not available

Summary

Sentry reported a major outage affecting product and API availability, with the Dashboard and US ingestion components listed as affected. It started at 2026-08-27 09:24 UTC and was resolved at 2026-08-27 15:41 UTC, lasting 6 h 17 min; latency returned to normal.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: sentry.io is not available
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-27 09:24 UTC
AddedResolved time#5
Before: not present
After: 2026-08-27 15:41 UTC
AddedAffected components#6
Before: not present
After: API, Dashboard, US Ingestion - Custom Metrics (beta), US Ingestion - US Attachment Ingestion, US Ingestion - US Cron Monitoring, US Ingestion - US Error Ingestion, US Ingestion - US Profile Ingestion, US Ingestion - US Replay Ingestion, US Ingestion - US Size Analysis Ingestion, US Ingestion - US Snapshot Ingestion, US Ingestion - US Span Ingestion, US Ingestion - US Transaction Ingestion
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue that affects the availability of our product and API
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate an issue that affects the availability of our product and API
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate an issue that affects the availability of our product and API
AddedUpdateinvestigating#10
Before: not present
After: We are continuing to investigate an issue that affects the availability of our product and API
AddedUpdateinvestigating#11
Before: not present
After: We are continuing to investigate an issue that affects the availability of our product and API
AddedUpdatemonitoring#12
Before: not present
After: We have identified and mitigated an issue that affected the availability of our product and API, and are now monitoring while our systems recover
AddedUpdatemonitoring#13
Before: not present
After: We are continuing to monitor while our systems recover after an issue that affected the availability of our product and API
AddedUpdatemonitoring#14
Before: not present
After: We keep monitoring our systems while we recover to our usual latency
AddedUpdatemonitoring#15
Before: not present
After: Our latency is now back to normal. We'll keep monitoring our systems a few more time before declaring the incident as resolved
AddedUpdateresolved#16
Before: not present
After: Our latency is now back to normal. Incident resolved

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: sentry.io is not available (this change)
Sentry reported a major outage affecting product and API availability, with the Dashboard and US ingestion components listed as affected. It started at 2026-08-27 09:24 UTC and was resolved at 2026-08-27 15:41 UTC, lasting 6 h 17 min; latency returned to normal.
Major incident

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