ChangesContentstackContentstack - AWS EU - Webhook Delivery Disruption
Contentstack: Critical incident: Contentstack - AWS EU - Webhook Delivery Disruption
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.
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After: Contentstack - AWS EU - Webhook Delivery Disruption
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After: critical
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After: resolved
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After: 2026-08-28 11:16 UTC
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After: 2026-08-28 12:15 UTC
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After: Amazon Web Services EU Region - Webhook Dispatcher, Webhook Dispatcher
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After: On August 28 around 08:00 UTC, we began investigating an issue affecting the Webhook Dispatcher in the AWS EU region. During this time, webhook triggers are not being fired for any events across all customers in this region. Content publishing itself is not affected and continues to process normally; this issue is limited to webhook delivery.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Friday, August 28
1 incident change
- CriticalCritical incident
Contentstack - AWS EU - Webhook Delivery Disruptionthis change