Changes / GitHub / Incident with Copilot AI Model Providers
GitHub: Critical incident: Incident with Copilot AI Model Providers
Summary
GitHub reported a critical degradation affecting Kimi K3 in Copilot products and IDE surfaces, with elevated error rates; no other models were impacted. The incident record started at 2026-08-27 10:04 UTC and resolved at 2026-08-27 12:12 UTC, lasting 2 h 8 min. GitHub attributed it to an upstream provider issue, resolved through the provider’s mitigation.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
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After: Incident with Copilot AI Model Providers
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After: critical
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After: resolved
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After: 2026-08-27 10:04 UTC
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After: 2026-08-27 12:12 UTC
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After: Copilot AI Model Providers
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After: We are investigating reports of degraded availability for Copilot AI Model Providers
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After: We are experiencing degraded availability for the Kimi K3 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
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After: Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
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After: The issues with our upstream model provider have been mitigated, and Kimi K3 is once again available in Copilot products and IDE surfaces.<br />We will continue monitoring to ensure stability.
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After: On August 27th, 2026, between approximately 09:20 and 12:14 UTC, the Copilot service experienced a degradation of the Kimi K3 model due to an issue with our upstream provider. Users encountered elevated error rates when using Kimi K3. No other models were impacted. <br /><br />The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Incident with Copilot AI Model Providers (this change) GitHub reported a critical degradation affecting Kimi K3 in Copilot products and IDE surfaces, with elevated error rates; no other models were impacted. The incident record started at 2026-08-27 10:04 UTC and resolved at 2026-08-27 12:12 UTC, lasting 2 h 8 min. GitHub attributed it to an upstream provider issue, resolved through the provider’s mitigation. | Major incident |